FREQUENTLY ASKED QUESTIONS
The same reasons why you go to a restaurant vs. cooking a meal yourself. You hire us to (i) get served, (ii) so you can be a guest at your own event, and (iii), so we can help you create a memorable evening with friends and family. The movie is not the product you purchase from us. We provide the movie theatre experience and service at the comfort of your own home.
Your satisfaction is our priority. We will refund you 100% of your deposit.
Call us at 305-859-1680, chat with us, or wite us an email at support@projectnevent.com
In most cases, we do not. We try to maximize your space and be sensitive to what’s appealing to the eye. Large inflatable screens are mostly used for large, outdoor events (in a park, street, or beach) that host + 100 people.
We have insurance to cover damages, however, we apply common sense. If you did something to purposely damage our equipment, then yes – you are responsible. Otherwise, no. We are responsible for the equipment not functioning as designed. Don’t stress it, let us worry about it.
Not really. The best quality (and brightness) is seen after sunset. If it’s a cloudy day with little sunlight, you can start projecting an hour or so before sunset.
We can reschedule it or refund you 100% of your deposit. Your choice. The best quality (and brightness) is seen after sunset. If it’s a cloudy day with little sunlight, you can start projecting an hour or so before sunset.
If it’s light rain and your projector was placed outdoors, the water proof casing will protect it. The screen is water resistant. Let the rain pass and the show goes on! If it’s raining hard, it’s lighting, and it’s windy, we will stop projecting and pick up all the rental equipment to prevent damage to surroundings.
We always carry a smaller, backup screen. If a 120 inch screen does not fit in your space, we have a 100 inch screen that will do the job just fine!
Don’t stress it. We got you covered. Immediately consult with a staff member (if one is on-site) or call / text us at all us at 305-859-1680. Do not try to resolve the issue yourself. Do not start pressing random buttons on the projector or remote control!
Don’t worry about it. We check your signal before we set up. We always carry a portable 5G Wi-Fi hotspot.
No power, no problem. For an additional rental fee, we provide a small gas-powered generator that will power up the entire projector system. And yes, it’s a quiet.
This can happen and minds do change. Just tell is what you prefer to watch instead. We will gladly change the show for you and your guests.
Yes, it’s included.
You can. Just make sure there’s enough ceiling height & clearance. We don’t recommend you put a projector screen larger than 120 inches indoors.
Absolutely. We don’t just cater to outdoor viewing events. We have all the Audio Visual equipment necessary to setup at a small or large corporate event.
Absolutely. We can provide proof if necessary.